Product Shipping Policy

Shipping Information

We are committed to delivering your order safely and on time. Please review the following shipping information before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation once your purchase has been successfully placed.
• A shipping confirmation with tracking information will be provided once your order has been dispatched.

Delivery Time

Estimated delivery times are:

• Local Orders: 2–5 business days
• National Orders: 3–7 business days
• International Orders: 7–21 business days, depending on the destination and customs clearance

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, customs procedures, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location, order size, and applicable shipping method.

Any free-shipping offers will be subject to the terms and conditions specified at the time of purchase.

Tracking Your Order

Once your order has been shipped, you will receive tracking information where available. You can use the tracking number provided to monitor your shipment through the courier's tracking system.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information. If an incorrect or incomplete address is provided, delivery may be delayed or the order may be returned.

Additional shipping charges may apply if the order needs to be reshipped.

Delayed or Lost Packages

If your package is delayed, please contact us so we can assist you in checking its status with the shipping provider.

If a package is confirmed as lost or damaged during transit, we will work with the courier to resolve the issue and determine the appropriate solution.

International Shipping

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's authorities. These charges are not included in the product or shipping price unless specifically stated.

Customs-related delays are outside our control.

Contact Us

If you have any questions about your shipment or delivery, please contact our customer support team with your order number and relevant shipping details.

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page.